Hi, guys, everything went smooth with the installation but unfortunately I'm not able to export my surgical guides (I have 99 tokens). When I do the export, everything looks fine but the target folder is empty no matter what export I choose... Is anyone having the same issue like me? Thank you in advance
Hi, guys, unfortunately I cant export my stl file or the guide. Perfect stl and dicom match, designing the guide, the program brings me back in the export menu....it exports everything (anatomy model. implants, sleeves) but could not export the surgical guide stl- the destination folder of the export is empty. Anyone can help me with anydesk please?
Hi, guys, unfortunately I cant export my stl file or the guide. Perfect stl and dicom match, designing the guide, the program brings me back in the export menu....it exports everything (anatomy model. implants, sleeves) but could not export the surgical guide stl- the destination folder of the export is empty. Anyone can help me with anydesk please?
AI answer
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The issue you describe with **Realguide 5.4.2** usually happens when the surgical guide is not fully validated before export. A few things you can check:
- Make sure the **guide design is finalized** (validated and saved) before trying to export.
- Verify that the **export path** is accessible and has write permissions (sometimes Windows blocks saving in certain folders).
- Try exporting to a **different folder** or drive to see if the STL file appears.
- Confirm that the **guide object is active/selected** in the project tree before export.
- If the problem persists, reinstalling or updating Realguide may solve it, since some builds had export bugs.